Privacy policy
Privacy Policy
Effective Date: July 2026
Welcome to ARVAELLE (“ARVAELLE,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit Arvaelle.com, purchase our products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
ARVAELLE
Website: Arvaelle.com
Customer Support Email:
2. Information We Collect
We may collect the following types of information.
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Country
- Payment information (processed securely by our payment providers)
- Order history
Account Information
If you create an account, we may collect:
- Username
- Password (encrypted)
- Saved addresses
- Wishlist
- Purchase history
Device Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Language
- Time zone
- Pages viewed
- Products viewed
- Referral website
- Date and time of visit
Cookies & Similar Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Keep you signed in
- Improve website performance
- Analyze visitor behavior
- Provide personalized shopping experiences
- Measure marketing performance
You can disable cookies through your browser settings; however, some website features may not function properly.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products
- Process payments
- Prevent fraud
- Verify customer identity
- Respond to customer service inquiries
- Improve our website
- Personalize your shopping experience
- Send order confirmations
- Send shipping updates
- Send promotional emails (only where permitted or if you have opted in)
- Improve our products and services
- Comply with legal obligations
4. Marketing Communications
If you subscribe to our newsletter, we may send:
- New collection announcements
- Exclusive offers
- Product launches
- Special events
- Style inspiration
- Jewelry care tips
You can unsubscribe at any time using the link included in our emails.
5. Payment Information
For your security, ARVAELLE does not store your full payment card details.
Payments are processed by trusted third-party payment providers using industry-standard encryption and security measures.
6. Sharing Your Information
We never sell your personal information.
We may share your information only with trusted service providers that help us operate our business, such as:
- Payment processors
- Shipping and delivery partners
- Fraud prevention providers
- Customer support providers
- Email marketing services
- Website hosting providers
- Analytics providers
These providers are required to protect your information and use it only for the services they perform on our behalf.
7. International Data Transfers
Depending on where you are located, your information may be transferred to and processed in countries outside your own. We take reasonable measures to ensure that such transfers comply with applicable data protection laws.
8. Data Security
We implement reasonable technical and organizational safeguards to help protect your personal information, including:
- SSL encryption
- Secure servers
- Restricted employee access
- Password protection
- Firewalls
- Fraud monitoring
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Maintain business records
- Meet legal, accounting, and tax requirements
- Resolve disputes
- Enforce our agreements
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict certain processing
- Object to certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your information in a portable format
To exercise these rights, please contact us at:
11. Children’s Privacy
ARVAELLE does not knowingly collect personal information from children under the age required by applicable law without appropriate consent. If we become aware that such information has been collected, we will take reasonable steps to delete it.
12. Third-Party Services
Our website may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
13. Analytics
We may use analytics tools to understand how visitors use our website, including information such as pages visited, time spent on pages, and device information. These insights help us improve the user experience.
14. Advertising
We may use advertising partners and cookies to measure the effectiveness of our marketing campaigns and, where permitted, to show you advertisements that are more relevant to your interests.
15. Do Not Track
Some web browsers offer a “Do Not Track” feature. Because there is no universally accepted standard for responding to these signals, our website may not respond to all such requests.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Effective Date.”
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
ARVAELLE
Website: Arvaelle.com
Email: Arvaelle@gmail.com
Your Privacy Matters
At ARVAELLE, we value your trust. We are committed to handling your personal information responsibly, using it only for legitimate business purposes, and providing a secure, transparent, and enjoyable shopping experience. Before publishing this policy, consider having it reviewed by a legal professional to ensure it reflects your actual business practices and complies with the laws in every country where you sell.