Terms of service

Terms of Service

Effective Date: July 2026

Welcome to ARVAELLE. These Terms of Service (“Terms”) govern your access to and use of Arvaelle.com (the “Website”) and any products or services offered by ARVAELLE (“we,” “our,” or “us”). By accessing or using our Website, you agree to these Terms. If you do not agree, please do not use the Website.


1. Company Information

ARVAELLE

Website: Arvaelle.com

Customer Support:

Arvaelle@gmail.com


2. Eligibility

By using our Website, you confirm that:

  • You are legally able to enter into a binding agreement under the laws applicable to you.
  • The information you provide is accurate and current.
  • You will use the Website only for lawful purposes.


3. Products

ARVAELLE offers luxury jewelry and related accessories.

We make every effort to display our products accurately. However:

  • Product colors may vary depending on your screen settings.
  • Images are for illustration purposes and may not perfectly represent the delivered item.
  • Natural gemstones may show slight variations in color or pattern.
  • Product dimensions are approximate unless otherwise stated.


4. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities
  • Discontinue products
  • Modify collections
  • Refuse orders where necessary

We are not responsible for products becoming unavailable after an order is placed due to inventory errors or other unforeseen circumstances.


5. Pricing

All prices displayed on Arvaelle.com are shown in the selected currency and may change without prior notice.

Although we strive for accuracy, pricing or typographical errors may occasionally occur. If an error is discovered before your order is accepted, we may contact you with the correct price or cancel the order and issue a full refund.

Applicable taxes, duties, shipping charges, or customs fees may be added during checkout or collected upon import, depending on your location.


6. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Accept or decline any order
  • Cancel orders suspected of fraud
  • Cancel duplicate orders
  • Limit quantities per customer or household
  • Request additional verification before processing

If payment has already been collected for a cancelled order, a refund will be issued to the original payment method.


7. Payments

We accept approved payment methods displayed at checkout.

Payment authorization is required before an order is processed.

Your payment information is processed securely by third-party payment providers. ARVAELLE does not store your complete payment card information.


8. Shipping

Shipping times are estimates only and may vary based on:

  • Product availability
  • Destination
  • Customs procedures
  • Courier delays
  • Weather or other events beyond our control

Risk of loss and ownership generally pass to you upon delivery to the shipping address you provide, unless applicable law states otherwise.


9. Returns & Refunds

Returns, exchanges, and refunds are governed by our separate Return & Refund Policy, which forms part of these Terms.

Please review that policy before placing an order.


10. Warranty

ARVAELLE provides a limited warranty covering manufacturing defects under normal use.

The warranty does not cover:

  • Normal wear and tear
  • Scratches
  • Accidental damage
  • Misuse
  • Improper storage or care
  • Unauthorized repairs or modifications
  • Loss or theft

Warranty claims may require proof of purchase and inspection of the product.


11. Jewelry Care

Customers are responsible for properly caring for their jewelry.

To help preserve your jewelry:

  • Remove jewelry before sports or heavy activities.
  • Avoid exposure to harsh chemicals, perfumes, lotions, and cleaning agents.
  • Store pieces separately to reduce scratching.
  • Clean jewelry using appropriate methods recommended for the material.

Damage caused by improper care is not covered under warranty.


12. Intellectual Property

All content on Arvaelle.com, including but not limited to:

  • Logos
  • Product names
  • Trademarks
  • Images
  • Videos
  • Graphics
  • Website design
  • Layout
  • Icons
  • Text
  • Product descriptions
  • Software

is owned by or licensed to ARVAELLE and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit any content without our prior written permission.


13. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • Promptly notifying us of any unauthorized use.

You are responsible for all activities that occur under your account.


14. Prohibited Conduct

You agree not to:

  • Use the Website for unlawful purposes.
  • Interfere with the Website’s operation or security.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Infringe the rights of others.
  • Scrape or copy Website content without permission.
  • Misrepresent your identity or provide false information.


15. User Content

If you submit reviews, comments, photos, or other content:

  • You grant ARVAELLE a non-exclusive, worldwide, royalty-free license to use, display, and reproduce that content for business purposes.
  • You confirm that you own or have the necessary rights to submit the content.
  • You agree not to submit unlawful, offensive, defamatory, or infringing material.

We reserve the right to remove content that violates these Terms.


16. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


17. Third-Party Links

Our Website may contain links to third-party websites or services.

These links are provided for convenience only. ARVAELLE is not responsible for the content, products, services, or privacy practices of third-party websites.


18. Disclaimer

To the fullest extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The Website will be uninterrupted or error-free.
  • The Website will always be secure.
  • All content will always be accurate or complete.


19. Limitation of Liability

To the fullest extent permitted by applicable law, ARVAELLE will not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the Website or purchase of products.

Nothing in these Terms limits liability where such limitation is not permitted by law.


20. Indemnification

You agree to indemnify and hold harmless ARVAELLE, its owners, employees, affiliates, and service providers from claims, losses, liabilities, damages, and expenses arising from:

  • Your breach of these Terms.
  • Your misuse of the Website.
  • Your violation of applicable laws.
  • Your infringement of another person’s rights.


21. Force Majeure

ARVAELLE is not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, labor disputes, transportation interruptions, cyberattacks, governmental actions, or other unforeseen events.


22. Changes to These Terms

We may update these Terms from time to time.

The revised version becomes effective when published on this page. Continued use of the Website after updates constitutes acceptance of the revised Terms.


23. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where ARVAELLE operates, unless mandatory consumer protection laws in your place of residence provide otherwise.


24. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.


25. Entire Agreement

These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and ARVAELLE regarding your use of the Website and our services.


26. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

ARVAELLE

Website: Arvaelle.com

Email: Arvaelle@gmail.com


Thank you for choosing ARVAELLE. We are honored to be part of your journey and are committed to providing exceptional craftsmanship, quality, and service. Before publishing these Terms, consider having them reviewed by a legal professional to ensure they accurately reflect your business operations and comply with the laws in the countries where you operate and sell.